Privacy Policy
Last Updated: 01/12/2025
Cloud-First.ai (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://cloud-first.ai (the “Site”), use our mobile or web applications (the “Apps”), and engage with our cloud and AI services (collectively, the “Services”).
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site or use our Services.
1. Information We Collect
We collect information that allows us to provide the best possible experience with our AI and cloud solutions. The types of information we collect include:
A. Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or our Apps, or when you choose to participate in various activities related to the Services.
B. Derivative & Usage Data
Information our servers automatically collect when you access the Site or Apps, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
C. Application & AI Service Data
If you use our Apps or AI Services, we may collect:
• Input Data: Text, images, audio, or other content you upload or input into our AI models for processing.
• Device Information: Information about your mobile device, including device ID, model, and manufacturer.
• Usage Logs: details of how you use our applications (e.g., features used, frequency of use).
D. Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site or Apps.
2. How We Use Your Information
Having accurate information permits us to provide you with a smooth, efficient, and customized experience. We may use information collected about you via the Site, Apps, and Services to:
• Provide and Manage Services: Create and manage your account, process payments, and deliver the AI/Cloud solutions you requested.
• Improve Our Technology: Analyze usage trends to improve the performance of our AI models and algorithms (in an anonymized and aggregated manner).
• Communication: Send you emails regarding your account, technical notices, updates, security alerts, and support messages.
• Security: Monitor and analyze trends, usage, and activities in connection with our Services to prevent fraudulent transactions and monitor against theft.
• Compliance: Enforce our terms, conditions, and policies.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Business Transfers: If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity.
4. Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site and Apps to help customize the Site and improve your experience. When you access the Site or Apps, your personal information is not collected through the use of tracking technology unless you actively provide it.
5. Third-Party Websites
The Site and Apps may contain links to third-party websites and applications of interest that are not affiliated with us. Once you have used these links to leave the Site or Apps, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.
6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
8. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Cloud-First.ai
128/323-333, 30th Floor, Phayathai Plaza Building, Phaya Thai Road, Thung Phaya Thai, Ratchathewi, Bangkok 10400
Phone: 02-483-0900
Cloud-First.ai (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://cloud-first.ai (the “Site”), use our mobile or web applications (the “Apps”), and engage with our cloud and AI services (collectively, the “Services”).
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site or use our Services.
1. Information We Collect
We collect information that allows us to provide the best possible experience with our AI and cloud solutions. The types of information we collect include:
A. Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or our Apps, or when you choose to participate in various activities related to the Services.
B. Derivative & Usage Data
Information our servers automatically collect when you access the Site or Apps, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
C. Application & AI Service Data
If you use our Apps or AI Services, we may collect:
• Input Data: Text, images, audio, or other content you upload or input into our AI models for processing.
• Device Information: Information about your mobile device, including device ID, model, and manufacturer.
• Usage Logs: details of how you use our applications (e.g., features used, frequency of use).
D. Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site or Apps.
2. How We Use Your Information
Having accurate information permits us to provide you with a smooth, efficient, and customized experience. We may use information collected about you via the Site, Apps, and Services to:
• Provide and Manage Services: Create and manage your account, process payments, and deliver the AI/Cloud solutions you requested.
• Improve Our Technology: Analyze usage trends to improve the performance of our AI models and algorithms (in an anonymized and aggregated manner).
• Communication: Send you emails regarding your account, technical notices, updates, security alerts, and support messages.
• Security: Monitor and analyze trends, usage, and activities in connection with our Services to prevent fraudulent transactions and monitor against theft.
• Compliance: Enforce our terms, conditions, and policies.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Business Transfers: If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity.
4. Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site and Apps to help customize the Site and improve your experience. When you access the Site or Apps, your personal information is not collected through the use of tracking technology unless you actively provide it.
5. Third-Party Websites
The Site and Apps may contain links to third-party websites and applications of interest that are not affiliated with us. Once you have used these links to leave the Site or Apps, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.
6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
8. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Cloud-First.ai
128/323-333, 30th Floor, Phayathai Plaza Building, Phaya Thai Road, Thung Phaya Thai, Ratchathewi, Bangkok 10400
Phone: 02-483-0900